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Having Challenging Conversations Workshop 18/11,

Microsoft Teams • Wed 18 November 2020 14:00-16:00

"It doesn't have to be this awkward."

A difficult or challenging conversation is one where you have to manage emotions and information in a sensitive way. These could be related to addressing the behaviour of a peer, investigating complaints as a leader or dealing with grievances. This workshop helps you develop the skills and techniques needed so that you can face those difficult conversations not with trepidation, but with confidence.