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Having Challenging Conversations Workshop 2/11

Microsoft Teams • Mon 02 November 2020 17:30-19:30

"It needn't be a challenge."

A difficult or challenging conversation is one where you have to manage emotions and information in a sensitive way. These could be related to addressing the behaviour of a peer, investigating complaints as a leader or dealing with grievances. This workshop helps you develop the skills and techniques needed to have those difficult conversations and provides you with an insight into why some conversations are harder to have then others.